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Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: Orion Tech, Kingwood, TX, Estados Unidos de America
Libro
Paperback. Condición: Good.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: ZBK Books, Carlstadt, NJ, Estados Unidos de America
Libro
Condición: good. Pages and cover are intact. Used book in good and clean conditions. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: ZBK Books, Carlstadt, NJ, Estados Unidos de America
Libro
Condición: good. Pages and cover are intact. Used book in good and clean conditions. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: Goodwill, Brooklyn Park, MN, Estados Unidos de America
Libro
Condición: Acceptable. Stains on outside cover/inside the book. Minor water damage but all text is readable Cover has some rubbing and edgewear. Access codes, CDs, and other accessories may not be included.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Libro
Paperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Libro
Paperback. Condición: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: Books Unplugged, Amherst, NY, Estados Unidos de America
Libro
Condición: Good. Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within 0.8.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: Ergodebooks, Houston, TX, Estados Unidos de America
Libro
Softcover. Condición: Good. 2. The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example.-Howard Schultz, Chairman, Starbucks CoffeeVirtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortune's "best companies to work for" and "most admired" list every year the surveys have been taken. Despite its position in the hard-hit retail sector, Nordstrom, with 193 stores in 28 states, never experienced a quarterly loss during the recent economic downturn. The Nordstrom Way to Customer Service, Second Edition explains what every business can learn from the world's most famous customer-service-driven company.New material in this revised edition includes: "How To Become The Nordstrom Of Your Industry" Tools for creating a customer-driven culture Chapters on Nordstrom's online customer service and the innovative social commerce features of its website Breakthroughs on Nordstrom's multi-channel approach to customer serviceNordstrom follows a set of principles that has made it a leader in its industry. Discover what endears Nordstrom to its customers, and learn how to apply those same standards to your company.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: PAPER CAVALIER US, Brooklyn, NY, Estados Unidos de America
Libro
Condición: as new. Appears unread. May have a retail sticker on back cover or remainder mark on the text block.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
Libro
Condición: Good. Most items will be dispatched the same or the next working day.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: Ergodebooks, Houston, TX, Estados Unidos de America
Libro
Softcover. Condición: New. 2. The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example.-Howard Schultz, Chairman, Starbucks CoffeeVirtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortune's "best companies to work for" and "most admired" list every year the surveys have been taken. Despite its position in the hard-hit retail sector, Nordstrom, with 193 stores in 28 states, never experienced a quarterly loss during the recent economic downturn. The Nordstrom Way to Customer Service, Second Edition explains what every business can learn from the world's most famous customer-service-driven company.New material in this revised edition includes: "How To Become The Nordstrom Of Your Industry" Tools for creating a customer-driven culture Chapters on Nordstrom's online customer service and the innovative social commerce features of its website Breakthroughs on Nordstrom's multi-channel approach to customer serviceNordstrom follows a set of principles that has made it a leader in its industry. Discover what endears Nordstrom to its customers, and learn how to apply those same standards to your company.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: GoldBooks, Denver, CO, Estados Unidos de America
Libro
Paperback. Condición: new. New Copy. Customer Service Guaranteed.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: Big Bill's Books, Wimberley, TX, Estados Unidos de America
Libro
Paperback. Condición: new. Brand New Copy.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: GoldBooks, Denver, CO, Estados Unidos de America
Libro
Paperback. Condición: very good. Very Good Copy. Customer Service Guaranteed.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: GoldenDragon, Houston, TX, Estados Unidos de America
Libro
Paperback. Condición: new. Buy for Great customer experience.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: Toscana Books, AUSTIN, TX, Estados Unidos de America
Libro
Paperback. Condición: very good. Purchase pre-owned books for prompt service and customer satisfaction.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: Wizard Books, Long Beach, CA, Estados Unidos de America
Libro
Paperback. Condición: new. New.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: Irish Booksellers, Portland, ME, Estados Unidos de America
Libro
Condición: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: Front Cover Books, Denver, CO, Estados Unidos de America
Libro
Condición: new.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: GoldenWavesOfBooks, Fayetteville, TX, Estados Unidos de America
Libro
Paperback. Condición: new. New. Fast Shipping and good customer service.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: London Bridge Books, London, Reino Unido
Libro
paperback. Condición: Good.
Publicado por Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Librería: BennettBooksLtd, North Las Vegas, NV, Estados Unidos de America
Libro
Condición: New. New. In shrink wrap. Looks like an interesting title! 0.8.